Privacy notice
The short version: the calculator collects nothing, and the quote form exists so we can pass your enquiry to one independent clearance firm who will quote you.
Last updated 26 September 2026
Who we are
This site is published by Known By One, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, United States, which controls the information described here. Contact: contact@houseclearancecost.co.uk.
Using the calculator
The cost calculator runs entirely in your browser. The choices you make in it are not sent to us, stored or logged.
Using the quote form
We collect what the form asks for:
- Your name
- Your phone number, your email address, or both
- The property’s postcode
- When you need the work done, and any notes you add
- The estimate you were shown, and the calculator settings behind it
We also keep a record of what happened to your enquiry.
Who receives it
We share your enquiry with one independent firm that carries out house clearances, so they can contact you and quote. The firm may pay us a fee if you instruct them; see how the site is funded. Once the firm has your details, its own privacy notice applies. We may contact you afterwards to ask how it went.
Our hosting, email and data storage providers process your details on our instructions. We may disclose them where the law requires. We do not sell your details or use them for marketing.
Our lawful bases
- Sharing your enquiry with the firm: steps you asked us to take before entering a contract.
- Keeping records of enquiries, following up and keeping the site secure: our legitimate interest in running the service.
- Records the law requires us to keep: legal obligation.
Processing outside the UK
We are based in the United States, so your details are processed there, and some of our providers process data outside the UK. Where UK law requires it, transfers are protected by approved safeguards such as the UK International Data Transfer Agreement.
How long we keep it
Up to six months if no introduction is made, and up to 24 months after the last contact if one is. Records we must keep for tax or legal reasons are kept for up to six years.
Cookies
This site uses no advertising or analytics cookies.
Your rights
Under UK GDPR you can ask for access to your details, or for them to be corrected, deleted, restricted or sent to you in a portable form. You can object at any time to our using them on the basis of legitimate interests. Email contact@houseclearancecost.co.uk. You can also complain to the Information Commissioner’s Office.